This website is operated by Candle of Life. By accessing or using this website, including placing any orders, you agree to be bound by the following Terms & Conditions, as well as any related policies referenced on this website, including our Returns Policy and Privacy Policy.

By using this website, you confirm that you are at least 18 years old. If you are under 18, you confirm that you have the consent and supervision of a parent or legal guardian.

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Before using our website, please ensure that you:

• Read these Terms & Conditions carefully

• Keep a copy of your order reference number for future use

• Agree to our Privacy Policy regarding the use of your personal information

• Understand that we cannot be held responsible for products that are lost or stolen after delivery

1. General

1.1

We reserve the right to amend these Terms & Conditions at any time without prior notice. Any changes will take effect immediately upon being published on this website. It is your responsibility to review the Terms & Conditions each time you use this website.

2. Order Process

2.1

All orders placed through this website are subject to acceptance and availability in accordance with these Terms & Conditions.

2.2

Once you have completed the checkout process, you will receive an order confirmation email containing the details of the products you have ordered.

3. Delivery

Delivery charges and estimated delivery times are provided during the checkout process. While we make every effort to deliver your order within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control. Candle of Life shall not be held liable for any delays or failure to deliver products within the estimated delivery times.

4. Payment

4.1

In the unlikely event that products are unavailable or we are unable to fulfil your order, any payment taken will be refunded to your original payment method. All products are subject to availability, and we will notify you as soon as possible if we cannot supply your order.

4.2

We accept payments by Visa, Visa Debit, MasterCard, and American Express. For more information about secure online payments, please refer to our Privacy & Security Policy.

4.3

All prices shown include VAT where applicable, but exclude delivery charges unless otherwise stated.

5. Returns, Cancellations & Substitutions

5.1

Please refer to our Returns Policy for full details regarding refunds, returns, and cancellations.

5.2

All sizes and measurements provided are approximate. However, we make every effort to ensure all product information is as accurate as possible.

6. Intellectual Property

6.1

All content on this website, including but not limited to text, graphics, logos, images, videos, audio, and other materials, is owned by or licensed to Candle of Life and is protected by copyright, trademark, and other intellectual property laws.

You may only use the content for personal, non-commercial purposes. No material from this website may be copied, reproduced, distributed, republished, downloaded, displayed, posted, or transmitted in any form without our prior written permission.

6.2

You agree not to copy, reproduce, publish, distribute, commercially exploit, or create derivative works from any content on this website without written consent from Candle of Life.

7. Liability & Indemnity

7.1

Nothing in these Terms & Conditions excludes or limits liability for death or personal injury caused by negligence, fraudulent misrepresentation, or any liability that cannot be excluded under applicable law.

7.2

While we make reasonable efforts to ensure the accuracy and reliability of the information on this website, Candle of Life makes no guarantees that the website will always be available, error-free, secure, or free from viruses or technical issues.

We shall not be liable for any loss, damage, or inconvenience arising from the use of this website or reliance on any information provided on it.

7.3

We take all reasonable precautions to protect your payment and personal information. However, unless caused by our negligence, we cannot be held responsible for any unauthorised access to information provided by you.

Registered Company Number

[Insert Company Number Here]

We recommend printing or saving a copy of these Terms & Conditions for your records.

If you have any questions regarding this website or require further assistance, please contact us at:

candleoflifes@outlook.com

By placing an order with us, you confirm that you have read, understood, and agreed to these Terms & Conditions.