At Candle of Life, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information. Any updates to this policy will be posted on this page.

What Information Do We Collect?

When you use our website or place an order, we may collect the following information:

• Full name

• Telephone number

• Home address

• Email address

• Delivery address

• Payment details and payment method information

We may also collect information about how you use our website to help us improve our services, products, and customer experience. This may include data gathered through online surveys, website analytics, and customer feedback.

How Will Your Information Be Used?

Your personal information will be used to:

• Process and fulfil your orders

• Provide customer support and order updates

• Notify you about important changes to our website or services

• Improve our website, products, and customer experience

• Prevent and detect fraud or other illegal activities

• Carry out internal statistical analysis and business administration

From time to time, we may contact you regarding promotions, updates, or marketing communications. If you do not wish to receive these communications, you may unsubscribe at any time using the unsubscribe link included in our emails or by contacting our customer service team.

Data Protection

We are committed to ensuring that your personal information is kept secure. We follow appropriate security procedures and safeguards to protect the information we collect from unauthorised access, misuse, or disclosure.

Candle of Life complies with applicable data protection laws and processes your personal information fairly, lawfully, and responsibly.